Shipping policy

Tracking

You’ll receive an email with tracking info after your order has shipped, but you may also find your tracking number in your account.

Processing Times

All orders are processed and shipped within 48 business hours. 

Delivery Dates

We cannot guarantee delivery dates. Shipping delays may happen due to weather conditions and holidays. 

Cancellations

Cancellations are not accepted after your order has shipped, but you can return your order (view our return policy).

Lost, Stolen, or Damaged

We’re not responsible for lost, stolen, or damaged packages.

If your order is lost: Contact your local post office 

If your order has been stolen: File a police report

Damaged: Take photos of the package prior to opening it. If the product inside is damaged, please email us.